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Shipping Policy

  • Free shipping on orders of $30 or more while grand opening promotion lasts. For smaller orders, shipping is calculated according to weight of items ordered. 

  • Your package will be delivered via USPS. Please allow 3-5 days to fulfill and ship your order. 

  • In order to keep our carbon footprint small, we do not ship outside of the US. Thank you for understanding.

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Return & Exchange Policy

Returns:

If you are not satisfied with your purchase, you can return it to us within 30 days for a full refund. 

 

The product must be unused with tags still attached for refund.

To return your items, follow these steps:

  • Repackage your products in original packaging

  • Email us with your intent to return and a short explanation

  • We'll email you back with a printable return label

  • Print out this label and affix to your package

  • Drop off at your nearest post office

  • Please allow up to 5 days for you refund once returned product is received

Exchanges:

If an item arrives damaged or you receive the wrong item, follow the same steps as above.

 

We will ship a replacement item within 5 days after the return item is received 

* Note: Please pay close attention to the measurements listed on items where it's applicable. This will lessen the chances you'll be unsatisfied or items won't fit your pet

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